June 1, 2020 Covid-19 update

Dear Patients,

London Audiology Consultants is excited to announce that we are permitted to begin a gradual reopening of our clinic.

We will begin seeing non-emergency patients in-clinic starting on Monday, June 1 on a priority basis. We will continue to offer curbside services for the foreseeable future. In-person provider availability will be limited at first. We appreciate your patience and understanding as we try to adapt to our new normal.  We will update you with any developments over the coming weeks.

Our clinic will gradually extend our hours to Monday to Friday from 8 am to 6 pm.

Other changes include:

All patients will be prescreened for symptoms before appointments are scheduled and again 24 hours before their appointments at a reminder call. 

We will have staggered appointment times to limit the number of people in our buildings to allow for better physical distancing. Please do not come early to your appointment. If travelling by car, remain in your car until your appointment time. If possible, come alone or bring only one adult with you. At your appointment time knock on the door and someone will let you in.

We have adopted improved cleaning and disinfection procedures before and after all appointments. You will need to sanitize your hands and wear a mask. Please wear your own mask if you have one. If not, we will supply you with one. Staff will be masked for all patient contacts. 

We will continue to provide curbside pick up and delivery of broken hearing aids, hearing aid supplies and batteries. We will also have a same-day hearing aid drop off service so that you can get your hearing aids cleaned and serviced without entering our buildings. 

If you had an appointment cancelled during the last several weeks, we will call you to reschedule. Your patience is appreciated. However, if you have a concern about your hearing or hearing aids please call us at 519-435-1899 immediately. Unfortunately, for now, we will not be able to accommodate drop-ins without appointments. 

All of us at London Audiology Consultants are looking forward to seeing you soon!

Thank you for continuing to put your trust in London.Audiology Consultants.

Warm regards,

Margaret Brac, Audiologist/Co-owner 

Sean Brac, Audiologist/Co-owner 

And Staff

London Audiology
London Audiology Consultants is an independent Hearing Health Care clinic established in 1985.

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