March 3rd is World Hearing Day! This is a day to raise awareness on how to prevent hearing loss and promote good hearing health. According to the WHO, the theme for 2021 is “Hearing Care for ALL! Screen, Rehabilitate, Communicate,” because good hearing and communication are important at all stages in life.
At London Audiology it’s not about just doing our job, it’s caring about the job we do. Margaret and Mary started working together in 1983 and helped make this clinic what it is today: a group of dedicated individuals that want to help every person who comes through our doors with their hearing needs.
Next up in our weekly spotlight is Matt! We want you to get to know our team a little bit more and see what goes on behind the scenes while we take care of your hearing needs:
Hi, my name is Matt Lucas and I am one of the audiologists at London Audiology Consultants. I have been part of the London Audiology team for the past 2 years, helping patients with many areas of their hearing.
One area that is often overlooked in hearing healthcare is tinnitus. Tinnitus is often described as a ringing in our ears, but it doesn’t always sound like a ringing. Sometimes patients describe their tinnitus as a hissing, buzzing or static. Tinnitus is common, but it affects every person differently.
The audiologists at London Audiology are trained to conduct tinnitus assessments to work toward an appropriate treatment plan to help reduce the perception of tinnitus. If you experience tinnitus, know that you are not alone, and that there are strategies we can explore to help.
Next up in our weekly spotlights is Carrie!
“Hello! My name is Carrie Harse. I’ve been a member of the administrative team here at London Audiology Consultants since 2017.
I have been working in healthcare since the late 1990’s with a majority of that working in Oncology. In 2017, I received the opportunity to expand my knowledge base into the field of Audiology and I love it. I love to see our patient’s quality of life improve once their hearing needs have been addressed.
Like so many others who have had to adapt due to Covid-19, so has my role. For those patients being seen at our Burwell office. I’m the one greeting you at the backdoor with a bottle of hand sanitizer and the person calling you the day before your appointment to complete the covid screening questions. It has become a mission of mine to ensure all our patients and co-workers are healthy and safe in our clinic.”
Next up in our weekly spotlights: Amber!
Hello! My name is Amber Quinn, and I am a Communicative Disorders Assistant (or Audiology Assistant for short). I have been working with London Audiology Consultants since May of 2018. I started out part-time, and moved to full time in February 2019.
One part of my job that is quite important is very “behind-the-scenes”, therefore I thought it would be neat to share. Every repair and new order is seen by myself twice before coming back to you. I process all outgoing and incoming devices. When hearing aids come back from repair, they are quality checked before being prepared for pick up. If being picked up through our newer curbside service, the settings are verified and tested using our test box equipment.
When new orders arrive, I prepare them by assembling the devices (i.e. attaching receivers, earmolds, domes, colour markers, etc.), completing quality inspection and listening tests, charging them (if required), and documenting all serial number and warranty information. I take pride in ensuring all devices are correct and functioning properly before coming back to you!
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