May is Healthy Hearing Month
Tips to keep your hearing healthy!
Our office is still open Monday to Friday 9:00-2:00 for emergencies and curbside pick-ups (visit our Home Page for full details). During this time we have been working hard at reviewing and improving our infection control policies. Unfortunately, even though we are ready , we cannot resume booking elective appointments until we get the go ahead.
Welcome to “Let’s Talk Hearing.” Our theme for 2020 is “Hearing is a Family Affair.” We picked this theme at the end of 2019 never dreaming that a worldwide pandemic would happen and people would need to stay home for weeks on end. Hopefully, most of you are isolating with family so you are not alone. In response to the need for social distancing we are presenting our talks by video and they are available on our Youtube channel (London Audiology Consultants) and on our website under the heading “Let’s Talk Hearing.”
Feel free to call us, or to email any questions or concerns that you may have. We would love to hear from you. So from our London Audiology Consultants family to you and your families, enjoy the video!
Hello from the London Audiology Consultants team. We sincerely hope you are doing well during this trying time. As you may be aware the Ontario government has extended the state of emergency for another month. We fully support government and health officials recommendations in an effort to minimize the spread of COVID-19. Your health and well being along with our staff and their families is our priority.
The London Audiology Consultants team is taking this time to review and update our infection control policy and prepare for our return to work. When you return you may see some extra safety measures. One thing that won’t change is our care and commitment to you.
We are still here to help you in any way we can. We are currently open Monday to Friday, 9am to 2pm.
Emergency patients will be scheduled. Please call us to discuss any problems or concerns.
1. We will try to address concerns by phone.
2. If possible, we will see people in the parking lot. We will pick up broken hearing aids and deliver batteries there.
3. If necessary, people may enter the building. They will be required to sanitize their hands and wear a mask. PLEASE KNOCK AS THE DOOR IS LOCKED.
Staff will be gloved and masked for all patient interaction.
Thank you for your cooperation. 519-435-1899
Stay safe and stay healthy!
In accordance with the Medical Officer of Health we are seeing Emergency Patients ONLY.
We are still here to help you in any way that we can.
Emergency Patients will still be scheduled. Please call us to discuss the problem or concern.
1. We will try to solve the problem by phone.
2. If possible, we will see people in the parking lot. We will pick up broken hearing aids or deliver batteries there.
3. If necessary, people may enter the building. They will be required to sanitize their hands and put on a mask.
Staff will be gloved and masked for all patient interaction.
Thank you for your cooperation.
This month we introduce Suzanne, a member of our staff since 2008.
Hi, my name is Suzanne. Working at LAC for the past 12 years has given me many opportunities to meet and help our wonderful clients. I enjoy talking with each of them and hearing their stories. By the time I finished my first day in 2008, I knew this was the right step for me. I am very passionate about helping people and working with my extended London Audiology family as an administrator gives me the opportunity to accomplish this. It is a pleasure to be part of a team that strives to keep up with the latest information and technology and works together to make sure all of our client’s needs are met. My time away from London Audiology is filled with family, friends, gardening, crafting and genealogy research. I am looking forward to many more years of being a part of the London Audiology Family/Team helping the community to hear!
How London Audiology Consultants is helping our clients.
As the COVID-19 outbreak continues to evolve, we would like to assure you that London Audiology Consultants is doing everything we can to protect our clients and staff through this difficult time.
We have always had a strict infection protocol in place for the clinic, equipment and staff. We have added extra precautions to keep us all safe. You will notice increased use of gloves and masks in clinic as a safety precaution for you and us. This is and always has been our number one priority.
We ask the clients with cold or flu like symptoms or anyone who has recently travelled outside of Canada to please reschedule their appointment.
As the situation continues to evolve we will be here to support you with your hearing care needs and will keep you informed with updates.
Thank you for choosing London Audiology Consultants.
London Audiology Consultants has dedicated 2020 to the year of The Family. The following is a blog post from Sean Brac, Audiologist and Co-Owner at London Audiology Consultants, and his experience with hearing loss in the family.
My paternal grandfather first started to wear hearing aids, or as he so adeptly called them: his “hearings”, in his late 80s. With his thick Croatian accent he may have been combining hearing aids and earrings, or he may have simply misheard the words hearing aids and thought they were called “hearings”. You’d think that with two audiologists in his family, his daughter-in-law and grandson, that the process of getting him fit with hearing aids would be smooth and simple. We ran into resistance from other family members on his need for hearing aids, as he “hears me fine”. I think that he faked his way through his hearing loss well, because he had an amazing sense of humour and most interactions with his family members were in his living room while he was on his favourite recliner. But the audiologists in us knew he needed them. He had difficulty with handling them as he had huge hands and poor dexterity. Without help he was unable to handle them on his own. He would only wear them, and he liked to wear them, when someone else would put them into his ears for him.
One story in particular of my grandfather and his “hearings” sticks out to me to this day, and proves what he was missing, unknown to anyone and evidently even to himself. He was visiting my parents, and staying at their house where he would typically get help with his hearing aids in the morning and wear throughout the day. He rather liked to sit in the backyard on their deck and feel the sun on his brow. I would visit with him and join him when I could. One particularly nice spring day he asked me, “Sean, where did all the birds go? There were many singing just yesterday” Pausing for just a moment and listening I could literally hear dozens, if not more, birds singing. Looking back at grandpa I realized he was not wearing his “hearings”. I told him I’d be right back. I grabbed his hearing aids from inside, turned them on and put them into his ears. He instantly said “Ahhh there they are, they came back!”.
To this day I am unsure if he realized his hearing aids were allowing him to hear sounds that he was otherwise missing. I think about that story often and tell it to many patients as an example of what people are missing and at times they do not even realize it. Be it environmental sounds, conversations or music. Hearing well and clearly is fundamental in nearly all human interactions. Helen Keller puts it very succinctly when she said: “Blindness cuts us off from things, but deafness cuts us off from people.”
Whether it be yourself or a loved one, the first step with any concerns about hearing is a full hearing assessment by one of our audiologists.
“When someone in the family has a hearing loss, the entire family has a hearing problem.” Mark Ross, Ph.D.
London Audiology Consultants has dedicated 2020 to the year of The Family. We know that untreated hearing loss can have a negative impact on a person’s health but also on relationships with friends and family. Our goal is to improve the quality of life for hearing impaired people which in turn helps with relationships with friends and family.
Please join us for any or all of the upcoming “Let’s Talk Hearing” sessions (formerly Hearing Club) and learn how you can better understand and help a friend or family member with hearing loss.
Thurs Feb 27, 2020 -How do I support my family member with hearing loss?
Thurs Apr 30, 2020 -“Do you have your hearing aids in?” Realistic expectations of hearing aids.
Thurs June 25, 2020 -How to be a “hearing buddy”.
Thurs Sept 24, 2020 -Living in a hearing impaired person’s shoes.
Sessions start at 2 pm in the Colborne building and are followed by social time and refreshments. Sessions are open to everyone, but especially friends and family.
Hi, my name is Mary DeMelo and I am very proud to be a member of the London Audiology family. For those of you who don’t know me, I started here in 1983 in an administration role and then eventually became a Hearing Instrument Dispenser. In keeping with our dedication to 2020 being the year of “Family” I would like to say a heartfelt thank you to my work family. The support I have received not only professionally but personally is amazing. All the birthdays, showers, parties that we have celebrated together remind me how lucky I am to be part of the London Audiology family. Also, a big thank you to the many patients who have invited us into their families and not only trusting us with their care but also sharing their stories and experiences. We wouldn’t be here without you!