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April 9, 2021 Uncategorized0

Our weekly spotlights are back! We want you to get to know us better, and more about the work we do. Next up is Sheila:

I’ve been in Administration with London Audiology since 2009 and right from the get-go this has been my second home.  A lot of patients have been saying they don’t see me much anymore.  That is because I reduced my hours so I can live a semi-retired life.  It is the wonderful interactions with staff and patients that keep me here.

Besides performing the daily tasks to help provide great service, I also organize and administer our appointments/billing/administration at Parkwood Hospital.  I try to make Mary and Alison’s work run smoother for when they service our Veterans there.

Working for an offsite location can have its challenges but we have fostered a great relationship with the staff and residence at Parkwood.  It’s fantastic knowing we are able to continue the best hearing services for patients there.  So remember we are there to help should you know of someone being admitted to Parkwood.

March 31, 2021 Uncategorized0

One of the most frequent complaints we get when someone comes in for a hearing test is that they have difficulty hearing the television… or we have a partner complaining that this individual has to “blare the TV in order to hear it!” While the issue may be a hearing loss that requires hearing aids, there are also helpful tips that can improve this situation.

One solution is using closed captioning. Almost all newer TVs have this option in their settings, and streaming services, like Netflix and Amazon Prime, give you this option as well. Closed captioning is unique when compared to subtitles because you get sound effects and musical cues as well as dialogue. Here are some reasons why closed captioning can benefit everyone:

March 29, 2021 Uncategorized0

A new study has found that listening to the sounds of nature can make you healthier in several fundamental ways. People who check in with Mother Nature experienced pain relief, less stress, better moods and sharper cognitive performance.

The sounds of water were most beneficial to health and emotions, while bird sounds had the biggest positive effect on stress and anger.
It’s a form of organic therapy that researchers say is an evolutionary response. “Natural acoustic environments provide indications of safety or an ordered world without danger, allowing control over mind states, reduction in stress-related behavior, and mental recuperation,” according to the Proceedings of the National Academy of Sciences.
Having trouble finding time to get outside during your busy working day? Don’t worry, there’s always an app for that!

March 26, 2021 Uncategorized0

For this week’s spotlight, Margaret is sharing an exciting opportunity she experienced in 2019.


“One of the highlights in my career was the opportunity to join Canada-Guyana Outreach Mission (CanGO) on a medical mission to Guyana in November 2019.

It was a multidisciplinary team with a developmental pediatrician, a child psychiatrist. speech-language pathologist, two physiotherapists, nurses, support personnel and me the lone audiologist. We travelled by boat to reach Indigenous villages in the interior. The people were very quiet but warm. Many have little or no contact with medical professionals other than through these missions. Our team focused on children, and my job was to determine if there was hearing loss.

One particularly fond memory was watching children paddle (up to one hour each way) to school. The kids were beautifully dressed in their school uniforms corresponding to their grade levels.

Members of CanGO have been recognized for their work in Guyana with a Golden Jubilee Award from the Guyana Consulate in Toronto. The award was presented at a virtual ceremony on December 27, 2020. It was my honour to work with such a wonderful group of dedicated people.”

You can learn more about CanGo and the work they do at

Canada-Guyana Outreach Mission (

March 19, 2021 Uncategorized0

Next up in our weekly spotlights is Suzanne!

“Hi, my name is Suzanne. Working at LAC for the past 12 years has given me many opportunities to meet and help our wonderful clients. I enjoy talking with each of them and hearing their stories. By the time I finished my first day in 2008, I knew this was the right step for me.

I am very passionate about helping people and working with my extended London Audiology family.

As an administrator with the LAC team I cover many aspects from answering questions over the phone and booking appointments (these days that is the only chance I have to chat with our clients) to looking after some of the bookkeeping and processing many of the behind the scenes third party requests and billings.  I also look after the faxing of your hearing test to the family doctor.

I am looking forward to the day when I can pop downstairs and chat with our clients again face to face.

Stay safe and healthy!”

March 17, 2021 Uncategorized0

In honour of St. Patrick’s Day we’re all in the mood to go green! We wanted to share some tips for how hearing aid wearers can be a little more environmentally friendly. Pictured here is a Widex behind-the-ear hearing aid worn by a young woman who has worn hearing aids since childhood.

March 15, 2021 Uncategorized0
Next up in our weekly spotlights: Bonnie!
Hello everyone! My name is Bonnie. You may have seen my picture in our “London Audiology Family Picture Gallery” in our Burwell Street and/or Colborne Street buildings. My hair may be a bit shorter and a bit lighter now (okay, who’s kidding who here, it’s gray “highlights”), but that’s still me.
Our London Audiology Family has changed over the years, but that’s what keeps us changing and growing. I started at London Audiology Consultants on the reception desk, over 30 years ago as a part-timer and very soon after went full-time. This was when we were still located at Piccadilly and Richmond Streets. I work upstairs mostly now at our current location on Burwell Street, in an administrative position. I do come downstairs from time to time and it’s always a pleasure to see clients I haven’t seen in a while and have a quick chat.
When you call into the office, it’s pretty likely that I will answer your call and I will try my best to help you with whatever you may need. I have many other duties including helping out downstairs when needed, doing WSIB and NIHB billings, various other accounting jobs and whenever anyone needs my help with anything.
I hope you have all kept safe during our ups and downs with Covid-19 over the last year. Hopefully soon we will be able to get back to a more normal life with friends and family.
It looks like spring is just around the corner and it will be a welcome relief from winter. Enjoy the spring with all the colourful flowers, and enjoy the warm weather with friends and family this summer. Get out there and enjoy some much overdue sunshine!
Everyone stay healthy and safe!

London Audiology
London Audiology Consultants is an independent Hearing Health Care clinic established in 1985.

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