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March 23, 2020 Uncategorized0

In accordance with the Medical Officer of Health we are seeing Emergency Patients ONLY.

We are still here to help you in any way that we can.

Emergency Patients will still be scheduled. Please call us to discuss the problem or concern.

1. We will try to solve the problem by phone.

2. If possible, we will see people in the parking lot. We will pick up broken hearing aids or deliver batteries there.

3. If necessary, people may enter the building. They will be required to sanitize their hands and put on a mask.

Staff will be gloved and masked for all patient interaction.

Thank you for your cooperation.



March 23, 2020 News0

This month we introduce Suzanne, a member of our staff since 2008.

Hi, my name is Suzanne. Working at LAC for the past 12 years has given me many opportunities to meet and help our wonderful clients. I enjoy talking with each of them and hearing their stories. By the time I finished my first day in 2008, I knew this was the right step for me. I am very passionate about helping people and working with my extended London Audiology family as an administrator gives me the opportunity to accomplish this. It is a pleasure to be part of a team that strives to keep up with the latest information and technology and works together to make sure all of our client’s needs are met. My time away from London Audiology is filled with family, friends, gardening, crafting and genealogy research. I am looking forward to many more years of being a part of the London Audiology Family/Team helping the community to hear!

March 16, 2020 Uncategorized0


How London Audiology Consultants is helping our clients.

As the COVID-19 outbreak continues to evolve, we would like to assure you that London Audiology Consultants is doing everything we can to protect our clients and staff through this difficult time.
We have always had a strict infection protocol in place for the clinic, equipment and staff. We have added extra precautions to keep us all safe. You will notice increased use of gloves and masks in clinic as a safety precaution for you and us. This is and always has been our number one priority.
We ask the clients with cold or flu like symptoms or anyone who has recently travelled outside of Canada to please reschedule their appointment.
As the situation continues to evolve we will be here to support you with your hearing care needs and will keep you informed with updates.

Thank you for choosing London Audiology Consultants.


March 9, 2020 News0

London Audiology Consultants has dedicated 2020 to the year of The Family. The following is a blog post from Sean Brac, Audiologist and Co-Owner at London Audiology Consultants, and his experience with hearing loss in the family.

My paternal grandfather first started to wear hearing aids, or as he so adeptly called them: his “hearings”, in his late 80s. With his thick Croatian accent he may have been combining hearing aids and earrings, or he may have simply misheard the words hearing aids and thought they were called “hearings”. You’d think that with two audiologists in his family, his daughter-in-law and grandson, that the process of getting him fit with hearing aids would be smooth and simple. We ran into resistance from other family members on his need for hearing aids, as he “hears me fine”. I think that he faked his way through his hearing loss well, because he had an amazing sense of humour and most interactions with his family members were in his living room while he was on his favourite recliner. But the audiologists in us knew he needed them. He had difficulty with handling them as he had huge hands and poor dexterity. Without help he was unable to handle them on his own. He would only wear them, and he liked to wear them, when someone else would put them into his ears for him.

One story in particular of my grandfather and his “hearings” sticks out to me to this day, and proves what he was missing, unknown to anyone and evidently even to himself. He was visiting my parents, and staying at their house where he would typically get help with his hearing aids in the morning and wear throughout the day. He rather liked to sit in the backyard on their deck and feel the sun on his brow. I would visit with him and join him when I could. One particularly nice spring day he asked me, “Sean, where did all the birds go? There were many singing just yesterday” Pausing for just a moment and listening I could literally hear dozens, if not more, birds singing. Looking back at grandpa I realized he was not wearing his “hearings”. I told him I’d be right back. I grabbed his hearing aids from inside, turned them on and put them into his ears. He instantly said “Ahhh there they are, they came back!”.

To this day I am unsure if he realized his hearing aids were allowing him to hear sounds that he was otherwise missing. I think about that story often and tell it to many patients as an example of what people are missing and at times they do not even realize it. Be it environmental sounds, conversations or music. Hearing well and clearly is fundamental in nearly all human interactions. Helen Keller puts it very succinctly when she said: “Blindness cuts us off from things, but deafness cuts us off from people.”

Whether it be yourself or a loved one, the first step with any concerns about hearing is a full hearing assessment by one of our audiologists.

February 7, 2020 News0

“When someone in the family has a hearing loss, the entire family has a hearing problem.” Mark Ross, Ph.D.

London Audiology Consultants has dedicated 2020 to the year of The Family. We know that untreated hearing loss can have a negative impact on a person’s health but also on relationships with friends and family. Our goal is to improve the quality of life for hearing impaired people which in turn helps with relationships with friends and family.

Please join us for any or all of the upcoming “Let’s Talk Hearing” sessions (formerly Hearing Club) and learn how you can better understand and help a friend or family member with hearing loss.

Thurs Feb 27, 2020 -How do I support my family member with hearing loss?
Thurs Apr 30, 2020 -“Do you have your hearing aids in?” Realistic expectations of hearing aids.
Thurs June 25, 2020 -How to be a “hearing buddy”.
Thurs Sept 24, 2020 -Living in a hearing impaired person’s shoes.

Sessions start at 2 pm in the Colborne building and are followed by social time and refreshments. Sessions are open to everyone, but especially friends and family.


January 24, 2020 London Audiology Blog0

Hi, my name is Mary DeMelo and I am very proud to be a member of the London Audiology family.  For those of you who don’t know me, I started here in 1983 in an administration role and then eventually became a Hearing Instrument Dispenser. In keeping with our dedication to 2020 being the year of “Family” I would like to say a heartfelt thank you to my work family. The support I have received not only professionally but personally is  amazing. All the birthdays, showers, parties that we have celebrated together remind me how lucky I am to be part of the London Audiology family. Also, a big thank you to the many patients who have invited us into their families and not only trusting us with their care but also sharing their stories and experiences. We wouldn’t be here without you!


November 9, 2017 Blog0

2000 Ears Flyer 2017

March 16, 2017

Today we launched our 2000 Ears campaign. To raise awareness about the importance of Hearing Health, we want to perform hearing assessments on 2000 ears during 2017. That’s 1000 people! For each person assessed we will donate $1.00, so $1000 total if we reach our goal. The money will go to Mission Services of London.

We were so excited to have Gordon Russell, the Director of Shelters at Mission Services, with us this morning to kick off the campaign. He had his ears tested too! Please help us reach our goal by coming in for a test. Bring a friend or family member with you too! Let’s all be ambassadors for hearing health!


June 12, 2017

Today we reached the half way mark with 500 new people having a hearing test. That’s 1000 ears!


October 10, 2017 Blog0

An article in the Hearing Journal (September 2017) by Shari Eberts caught my attention. She has some great tips for traveling with Hearing Loss. I thought I would share them with you.

Tips for Traveling With Hearing Loss
by: Shari Eberts

Traveling when you have hearing loss can be challenging, but that’s no reason to miss out on discovering new locales. Follow these tips to have a safe and rewarding adventure.


Before booking a hotel, ask about available accommodations for people with hearing loss. Many hotels, especially in developed countries, have rooms with specific amenities for people with hearing loss (e.g., flashing lights for the phone and doorbell) if you request them in advance. If you are traveling with a tour company, alert them to your accommodation needs. They may be able to help.

Many museums in large cities provide hearing loops or other assistive technology if you request it. The same goes for theaters and other performance spaces. Send an email to the venues for up-to-date information.

Learn about your destination before you go. Familiarize yourself with the names of places, important historical figures and the like. That way when you hear these names, they will sound more familiar and be easier for you to understand.


Whether you are traveling by plane, train, or automobile, download all relevant apps onto your smartphone before you go. Most airlines and train company apps include timetables and provide alerts for gate changes or delays. Practice using the apps before you go so you are prepared if you have trouble on your trip.


Inform your tour guides and fellow travelers about your hearing loss and provide specific suggestions on how they can help you hear your best. Tell your guides that you will stay close to them so you can better hear and see their face for lipreading. Kindly request them ahead of time to speak clearly and only while facing the group whenever possible.

Have an assistive listening device (e.g., pocket talker or FM system) handy in case you need to transmit the guide’s voice directly to your hearing aids, blocking out background noise.

When dining out, request for quiet corner tables at restaurants or sit outside when the weather is nice. Ask your hotel concierge to suggest quieter restaurants so you can reserve a table.


People often forget about hearing loss because it is invisible, so don’t be shy about reminding others of your needs. A gentle prompt like holding your hand behind your ear often works well and does not disrupt the flow of dialogue. Save non-critical clarification questions for a quiet moment or break, but be sure to ask them. When logistical information is provided, request it in written form. Carry a notebook and pen in your bag to make that an easy process.


Traveling can be loud! In cities, traffic and construction noise are everywhere. Attending a musical performance is a great way to experience a new place, but the volume can be unsafe. Don’t be afraid to turn down or remove your hearing aids and wear ear protection when needed. Bring extra earplugs to share with your traveling companions.


Your devices won’t work without power. Be sure to bring a sufficient supply of batteries and extras. Replacement batteries may be harder to find in unfamiliar locations. Pack a supply of batteries in different travel bags in case one gets misplaced. Check that all your chargers are working well and bring an extra if available.


Having your hearing aids on the fritz can be troubling at anytime, but when you are far away from home and your audiologist—in another country, for example—it can feel like a disaster. Set a back-up plan before you go and test it out so you can easily implement it if needed. Examples include using a pocket-talker, an FM system, or connecting a high-quality headset to an app like EarMachine on your smartphone. If you have spare hearing aids, bring those too.
Aren’t those great tips? Thank you Shari!


September 1, 2017 Blog0

Many people schedule an annual health check with their family doctor to check for possible problems and to monitor any on-going health issues. But what about your hearing? Most people do not think about having their hearing checked until they notice that they are having difficulty hearing friends, family or maybe their favourite TV show.

Even when someone notices that they are having difficulty hearing, they may still delay having a hearing test for several years. But ask yourself, “Why wait?” At London Audiology Consultants, we recommend that everyone at age 50 should have a baseline hearing assessment.

There are several reason why you may want to have a hearing test. For example, hearing loss is commonly associated with other health issues. Were you aware that hearing loss is twice as common in people with diabetes as compared to those without diabetes?  Hearing loss is also associated with the risk factors for cardiovascular disease including smoking, high body mass index and a larger waist circumference. These associations underscore the importance of having your hearing tested.

Hearing loss becomes more common  as we age and the prevalence of hearing loss increases with age. By age 65 approximately 40% of people will have some hearing loss. However, there are many causes of hearing loss and hearing loss can occur at any age.

Would you like to maintain your active lifestyle? Having a hearing test done will tell you if your hearing is declining. Age related hearing loss can result in social isolation as many people will give up some of the activities that they love if they are struggling to hear. But why give up the things that you enjoy when you can do something to improve your hearing.  It is also well documented that untreated hearing loss is associated with cognitive decline and this may occur due to the social isolation that many people with hearing loss experience.

Regardless of a person’s age, the inability to hear can limit an individual’s ability to communicate effectively. This can impact participation at school, at work or in social activities. If you think you are having hearing difficulty or you just want to have a baseline hearing test done, make an appointment to see an audiologist for a full hearing check. You will be glad you did!


August 22, 2017 Blog0

In my profession I am often asked why hearing aids cost so much and do they really work and “how can something so small cost so much?”

Lets put things in perspective. Computers, televisions and cell phones ar all of devices that
are “smart.” These electronic devices compute, transmit, track etc. These devices have
different levels of technology or features and the price varies accordingly depending on your wants and needs. We know that the prices on these devices can be quite high.

Well the same is true of hearing aids but there are several big differences. Hearing aids are medical devices, much smaller in size.  The minute it is turned on, it is working: analyzing, amplifying and producing high quality sound.

BUT it is also doing this in a damp oily environment. Imagine the work that goes into designing something so small that works so hard yet has to be moisture resistant.

From conception to completion it can take 7 to 10 years for a hearing aid to make it to the consumer. The prototypes undergo clinical testing to measure or gauge their effectiveness. This data is given to Health Canada as it must meet strict guidelines before being approved for the consumer. That is not the end of it though. THEN the manufacturer has to make it into a small, sleek, inconspicous wearable device. Finally it is ready for the consumer.

Most manufacturers  will only supply their product to licensed hearing healthcare professionals. The reason being, the success and benefit of hearing aids is dependent on a properly diagnosed hearing loss and the proper fitting and counseling of hearing aids by a licensed hearing healthcare professional.

Please join us at our Hearing Club on Thursday September 28 at 2 PM. Leah Vusich, Audiologist with Unitron Canada will present a seminar “From Conception to Hearing Aid.” She will show us how hearing aids are designed and made.  Every one is welcome!!

London Audiology
London Audiology Consultants is an independent Hearing Health Care clinic established in 1985.

London Audiology Consultants © 2017

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